designed to provide you with quick answers to common questions about using Theticketvault to plan and manage your events. Whether you’re new to the platform or looking to explore its features further, these FAQs cover everything from creating event websites to selling tickets and checking in attendees. Browse through to find solutions and guidance for maximising your event’s success with Theticketvault.
TheTicketVault supports major credit and debit cards as payment methods.
Yes, you can! Theticketvault allows you to create discount codes and promotional offers to incentivize ticket purchases. You can set up discounts based on percentage or fixed amount, limit usage by quantity or date, and apply them to specific ticket types or orders.
Selling tickets for your event on Theticketvault is simple. After creating your event listing, you can set up ticket types, prices, and quantities. Theticketvault offers various payment options for attendees, including credit/debit cards, and more. You can also track ticket sales and manage orders through your Theticketvault dashboard.
Theticketvault supports a wide range of events, including club night, comedy, concerts, music night, and more. Whether your event is small or large, public or private, Theticketvault provides the tools you need to plan, promote, and manage it effectively.
You can submit a refund request by contacting our customer service team via email at support@theticketvault.com. Please ensure that your request is made within 2 days from the scheduled event date.
When requesting a refund, please include the following details:
Order number
Your name and contact information
The reason for your refund request
How long will it take to process my refund?
Once approved, refunds will be processed within 6 business days and credited back to the original payment method used for the purchase.